Monday to Saturday: From 7:00 am to 7:00 pm.
Sunday: closed.
Yes. We back all our work with a 100% Satisfaction Guarantee. If you aren’t happy with any area we’ve cleaned, text or call us within 24 hours and we’ll come back and re-clean it at no cost.
Yes. There will be a regular team that is assigned to clean your office. We are humans so some changes might happen in the future, but before we assign a new team to your office we will make sure that they are fully trained, know your office well (they will usually be trained by other team members). And of course, you will be advised of any changes.
Yes, we are! If you need proof of insurance simply email us at info@leadingcleaningservices.com.au and we will gladly forward you all relevant documentation.
As you understand, we are employed to perform cleaning services. If we need to spend time on other tasks (picking up clothes etc.) then this is time we won’t be able to use for cleaning so less will get done or the job will take longer and we will have to increase our fee.
No. We will brings all the normal cleaning supplies, chemicals and equipment. We try to choose the best possible solution to clean your premises.
We love all animals. Pets can have different personalities when you are not in the property. It is a good idea to minimise any risk to our staff by confining them to an area not to be cleaned, such as a basement, garage, or kennel.
Here at Leading Cleaning Services, we want to make sure that everybody's appointments are serviced by the best cleaning professionals possible. It takes us a large amount of time and effort to find the right home cleaning professional for you. This is why we ask for more than 24 hours' notice for all cancellations. Cancellations made within 24 hours of the day of your appointment will incur a AU$50 cancellation fee. If our cleaning teams arrive at your home and there is a cancellation through no fault of our own, we reserve the right to charge the full price of the total job price to compensate our crew.